Terms and Conditions of Sale

The purpose of these General Contractual Terms and Conditions is the purchase of products, made remotely, through the website www.pralinasrl.com, owned exclusively by PRALINA SRL, having its registered and operations office at Zona industriale Melpignano (LE), 73020, VAT registration number, 02318010754, registered in the Companies Register of Lecce.

Acceptance of the general terms and conditions of sale

The sales agreement concluded between PRALINA SRL and the Customer shall be construed as concluded with communication of the confirmation of order by PRALINA SRL.

By placing an order, the Customer declares to have read all information provided to him during the purchase procedure and accepts the general conditions in full.

The Customer also declares the veracity of data given at the time of registration and shall release PRALINA SRL from any liability with regard to the inaccuracy of such data. 

Customers are excluded from the right to claim any compensation for damages or indemnity for any reason, as well as any contractual or extra-contractual liability for any direct or indirect damage to people and/or objects deriving from the failure, including partial, to fulfil an order.

Correct receipt of the order is confirmed by a response via email, sent to the email address provided by the Customer.

Jurisdiction and Applicable Law
The sales agreement between the Customer and PRALINA SRL shall be construed as concluded in Italy and is governed, by mutual agreement, by Italian Law. 
For a solution regarding civil and criminal disputes resulting from the conclusion of this distance sales agreement, the local jurisdiction is that of the Court of Lecce as the place of conclusion of the agreement. In all cases, local jurisdiction shall rest exclusively with the Court of Lecce.
Prices, features and availability of products
The prices exhibited on the website and transport costs shall be construed as inclusive of VAT.
The images displayed on the website of each product are for illustration purposes only as certain types of goods are prepared and packaged only at the time of ordering.
The availability of products can be guaranteed by PRALINA SRL and verified through the email response.
If the quantity ordered is not immediately available, that is, if a product is unavailable due to several similar orders or if the product is excluded from production or marketing, the customer shall be contacted in a timely manner by our customer services and can decide whether to wait for the arrival of the product, replace it for a similar product or, in case of payments by credit card, request the refund to said card of the corresponding value of the ordered and pending product.
Whatever the chosen method of payment, in any event only the actual value of the goods that will be delivered to the Customer will be charged.
The prices, features and availability of products may change without notice.
For all matters not expressly provided for in this agreement the regulations concerning sales outside business premises shall apply.