Privacy Policy

Pursuant to article 13 of Legislative Decree n.196/2003

Any personal data provided or collected through transactions made on www.pralinasrl.com will be processed by PRALINA SRL, having its registered and operations office at Zona industriale Melpignano (LE), 73020, VAT registration number 02318010754, registered in the Companies Register of Lecce. 

And by Scirocco Multimedia s.r.l., having its registered office at Lecce viale Leopardi, 15 – 73100 Lecce, VAT registration number 04577880752 as operator of the e-commerce platform. 
 
The personal data that we receive from our customers helps us to customise and continuously improve purchases made on the website. We use this data to manage orders, provide products and services, process payments, communicate with customers with regard to orders, products, services and promotional offers, update our records and, generally, manage customer accounts and reviews and recommend products and services.
We also use this data to improve our online shop and our platform, prevent or expose fraud or misuse to the detriment of our website and to allow third parties to carry out technical, logistical and other types of activities on our behalf. 
We receive and store any information that the user enters on our website or gives us in any other way. 
We receive and store certain categories of personal date every time the user interacts with our website. For example, we use “cookies” and obtain certain data when the user’s web browser accesses our site or advertisement and other content presented in reference to our company on other websites. 
To monitor our communications, we sometimes request the confirmation of receipt of an email message. If the user does not wish to receive emails or other mail from us, he can revise the newsletter settings and notification preferences. 
 
We use other companies and natural persons in order to perform activities on our behalf. For example, for the delivery of orders, to deliver parcels, to analyse data, to provide marketing assistance, to provide search results.
These providers only have access to the personal data necessary to perform their duties. We warrant that said providers cannot use this data for other purposes and are required to process the personal data in accordance with this privacy policy, and pursuant to the applicable regulations on the protection of personal data.
 
The user will be informed when his personal data is communicated to third parties and will have the option to choose whether to disclose it or not.
It is important that the user adopts the appropriate protection against unauthorised access to their password and computer. The user must ensure that he always logs out when he uses a computer shared with other users. 
The user has the right to obtain:
a)    the source address of personal data;
b)    the address of the purposes and methods of processing;
c)    the address of the logic applied in case of processing made with the aid of electronic tools;
d)    the address of the identification details of the holder, the managers and of the designated representative pursuant to article 5, paragraph 2;
e)    the address of the subjects or categories of subjects to whom the personal data may be communicated or that may come to their knowledge as designated representative in the territory of the State, processing officers, or processors.
f)    an update, correction or, if interested, addition of data;
g)    the cancellation, transformation into anonymous form or the blockage of the data processed in breach of the law, including any data whose conservation is not required in relation to the purposes for which the same has been collected or subsequently processed;
h)    certification that the parties to which the data has been transferred or disseminated have been notified of the operations specified in points a) and b), as well as their content, except for the case where notification proves impossible or requires the use of means clearly disproportionate to the right being protected.
 
The user also has the right to oppose, in whole or in part:
a)    on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;
b)    to the processing of personal data concerning him/her for the purpose of sending advertising materials or direct selling or else for the performance of market research or commercial communication surveys.